Privacy Policy Overview

Learn more about how we handle your personal information at Phaedrosiq. Our policy details what we collect, how we use it, your rights, and our security practices to protect your data.

What We Collect

We collect personal information to provide, improve, and support your mindfulness experience.

• Contact information such as your name, email, and phone when you reach out or use our forms.
• Details submitted through inquiries, such as your request topic and message content.
• Technical data like browser type, device, and IP address collected via cookies for improvement purposes.
• Usage details on your interactions with our site for ongoing service enhancement.

How We Use Data

Your data is primarily used to communicate, improve, and personalize your experience with our mindfulness services.

• Responding to your questions and feedback with timely support.
• Personalizing mindfulness guidance based on your needs or preferred topics.
• Improving our website based on technical and user behavior data.
• Complying with Malaysian legal and regulatory requirements for data handling.

Legal Bases for Use

We use your personal data in accordance with Malaysian law and only for clear, disclosed purposes.

Most data use relies on your consent, contractual needs for providing services, or legal compliance requirements as guided by local statutes.

Sharing Information

We do not sell your data. We only share information as necessary to deliver our services safely and lawfully.

• With service partners who help maintain and improve our website, under strict confidentiality.
• If required by law or government order in Malaysia.
• In event of security updates, to trusted providers handling data solely on our behalf.

Data Security

Your privacy is important. We use secure protocols and reasonable technical measures to safeguard your information. While no online service is immune to risks, we regularly review and update our security practices. Please note some processes involve third-party service providers adhering to similar standards.

Your Rights

You may access, correct, or request deletion of your personal data where applicable by law.

• Request access to see what personal data we hold about you at any time.
• Ask that data be updated or corrected if inaccurate or outdated.
• Request restriction or removal of your data under certain circumstances.
• Withdraw consent to data use for non-essential activities at any time.

Cookies & Tracking

This site uses cookies to enhance your user experience and analyze aggregate website trends. Adjust your browser settings to manage cookies. Details are available in our cookie policy.

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Contact Us

If you have questions about our privacy practices, please reach out using the contact information below.

Changes to This Policy

We occasionally review our privacy policy to reflect updates or legal changes. Any significant updates will be communicated here with a revised date.